Kristin Callan Sep 09 • Swizznet Knowledge Base / Announcements
QuickBooks 2015 will be available on Swizznet in early November. While Intuit has started an early release of licenses to ProAdvisors, we have not yet even received our hosting licenses to begin testing. Once 2015 is available we will be sending an announcement to all users so that you can get it added to your account.
Chris Phillips, ProAdvisor Jun 12 • Swizznet Knowledge Base / Solutions
A recent update to Firefox has changed the default permissions for plug-ins, and will prevent the Citrix Receiver plugin from launching your Swizznet applications. To resolve the problem, please follow these steps:
In Firefox, locate the "open menu" button, which has 3 horizontal lines on it, and is just to the right of the address bar:
In the drop-down menu, please select Add-ons.
On the tab that opens up, select Plugins on the left.
For each plugin listed that starts with "Citrix", please select the drop-down menu on the right and click Always Activate:
Once this is done you can close the Add-ons Manager tab and attempt to launch your applications.
If you are still unable to launch your applications please contact technical support at firstname.lastname@example.org or 888-794-9948 x2 and we'd be happy to assist.