Error When Launching Applications

When launching an application you are presented with an error message that references 'SSL' or 'TLS,' like the errors below.  Upgrading your Citrix Receiver will generally resolve it.

 

  • Error “The Remote SSL peer send a handshake failure alert”
  • Error “Cannot connect to the Citrix XenApp Server. SSL Error 4: The operation completed successfully” or
  • Error “Cannot connect to the Citrix XenApp Server. SSL Error 47: An unclassified SSL network error occurred”
  • Error “TLS handshake failure, the TLS version configured may not match the version used by the server.”
  • Error “General problem”

 

Upgrading your Receiver is quick and easy.  Just click the appropriate link below to download the newest version.  Then just open/run the downloaded file.  It will upgrade your Receiver in one easy process.

 

Citrix Receiver for Windows

 

Citrix Receiver for Mac

 

 

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