When launching an application you are presented with an error message that references 'SSL' or 'TLS,' like the errors below. Upgrading your Citrix Receiver will generally resolve it.
- Error “The Remote SSL peer send a handshake failure alert”
- Error “Cannot connect to the Citrix XenApp Server. SSL Error 4: The operation completed successfully” or
- Error “Cannot connect to the Citrix XenApp Server. SSL Error 47: An unclassified SSL network error occurred”
- Error “TLS handshake failure, the TLS version configured may not match the version used by the server.”
- Error “General problem”
Upgrading your Receiver is quick and easy. Just click the appropriate link below to download the newest version. Then just open/run the downloaded file. It will upgrade your Receiver in one easy process.
Citrix Receiver for Windows
Citrix Receiver for Mac