If an application has frozen and you can't close it, you can terminate the program by following these steps
Watch the Video here
Right Click the Citrix Icon in the Hidden icons (Lower right hand corner of your monitor)
Select Connection Center
Select the application you want to terminate > Select Terminate > Yes
The application is now terminated
If you want to log off the server select the yellow folder with the name of the server > Log Off
Your session is now logged off the server
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