Windows 8

Windows 8 is here, and with it come some major changes to the Windows architecture.  Windows 8 now supports both standard PCs that have Intel or AMD processors as well as tablets and other mobile devices that use lower power consuming ARM processors.

The first step is to determine which type of processor is in your system.  You can do so by going to the desktop, touching or moving the cursor to the top right corner of the screen, and then moving down to the settings button.  From there select "System Info".  In the window that comes up, under Windows Edition, if it lists the operating system as "Windows RT" or "Windows 8 RT" or if the processor type mentions ARM, please skip to the instructions below on installing the Receiver for ARM based systems.

For the majority of PC users, the instructions for installing the Citrix Receiver are the same as under previous versions of Windows, and can be found here:

http://support.swizznet.com/entries/361592-installing-the-citrix-receiver-for-pc-windows

For Internet Explorer 10, you will need to add portal.swizznet.com to your trusted sites. Instructions for doing so can be found here (note: these instructions are for Internet Explorer 9, but apply to 10 as well):

http://support.swizznet.com/entries/20036203-internet-explorer-9-prompting-to-open-or-save-ica-file

If your applications still won't launch, we have found that an using alternate web browser will resolve the problem in most cases.  Firefox and Chrome both work with Swizznet.

Instructions for ARM based systems, or Intel based systems that still will not launch apps:

If you are using a tablet or other device that uses an ARM processor  (The Windows 8 RT version),  or if you are still unable to launch your applications, you will want to open the "Store" application from the Windows tile interface, which will take you to the Microsoft store.  From there do a search of the store for "Citrix Receiver".  Click the button to install the Receiver.

When the Receiver launches, it will prompt for a server name.  Enter: https://portal.swizznet.com .  When prompted for a username, enter: swizznet\YourUserName .