- Our first step is to open the Citrix Workspace Application from our Start Menu or Desktop
- If prompted, please enter Swizznet Login Credentials
- Once open, Citrix will open to your favorites page. If you do not see your application listed, select Apps at the top of the Citrix Window.
- A Citrix box will appear indicating that your secure session is being established to the requested application. This may take up to 60 seconds the first time you launch an application.
Do not open the files from the windows explorer - to open files, first go open the application and then open the file you want to work in from that applications open file screen.
Any Applications that you will want to access from your Launchpad or Dock, you will want to add to your favorites page. You will select "Details" to the right of the Application you wish to utilize in those locations.
Select "Add to Favorites"
Now you will find the Applications in your "Launchpad" or your "Windows Start Menu"
On a Mac computer, you will drag the icon to your dock if you wish to have it on your dock.
On a Windows computer, you will drag the icon to your desktop or right-click > more > Pin to taskbar.
If you need to create a shortcut to the desktop follow the procedure for creating a shortcut to the dock and then right click the icon on the dock > select Options > Show in finder > Right click the icon > Duplicate > Drag it to the desktop
If at any point during this process you need some assistance, feel free to call our support line and we will be more than happy to help: 888-794-9948 x 2
Have Windows 8? Click here