The Shadow a User 2010/2011 tool can be used to shadow client users on QuickBooks 2010 or 2011 versions. To shadow users on other programs or versions, use the Shadow a User icon instead.
The Shadow a User 2010/2011 tool does not support multiple monitor setups and will only work if your computer is setup with a single monitor and the user you are trying to shadow is setup with a single monitor.
If you are trying shadow a user via the Shadow a User 2010/2011 shadow tool and you receive Error Code 7044 it is because you or the user you are trying to shadow is setup with dual or multiple monitors. To resolve the error, switch the display settings to single monitor and restart the computer and try shadowing again.