SSL Error 61 Error When Lauching Quickbooks

If you are receiving an SSL Error 61 when attempting to launching Quickbooks, please do the following:

Windows Computer

• Open the start Menu
• Click on Control Panel
• Select Programs and Features
• Find the Citrix Web Plugin and uninstall
• Once you have uninstalled the Citrix Plugin, you will need to install the latest version of the Citrix Receiver
• Open an internet browser and go to support.swizznet.com
• Click on the Citrix Receiver link in the top right corner
• Proceed through the install
• Once done with the install if you are prompted to "add an account" or "finish" click on Finish. 
• Go back to the Swizznet Portal (portal.swizznet.com) and attempt to launch Quickbooks

Mac Computer:

• Open an internet browser and go to support.swizznet.com
• Click on the Citrix Receiver link in the top right corner
• Go through the install process within the internet browser
• When you see the window appear to uninstall or install, first click on uninstall
• Once you have selected uninstall, go back and click on install
• Log back into the Swizznet Portal and try launching Quickbooks again.

If you continue to have issues logging into Quickbooks, please call Tech Support at 1-888-794-9948 x2