To prevent issues with slowness, freezing and printing, be sure that you are on the latest version of the Citrix client.
An easy way to do this is to turn on the auto-update feature. You can do this by right clicking on the Citrix icon in your system tray, selecting Advanced Preferences>Citrix Workspace/Receiver Updates. Click here for full instructions.
If you are on an older client that does not have the auto-update feature, click here for instructions on updating manually.
WHO IS IMPACTED: All users
Previously, we had instructed to turn this feature off. Recent updates and upgrades on our platform now make it possible to utilize this auto-update feature.
If you need any assistance, please submit a support request.