Getting Started with Swizznet

First Time Setup for Citrix Users

• Citrix MFA Mobile App option
• Installing Citrix Workspaces for Windows/PC - Sikich Users
• Installing Citrix Workspaces on Mac - Sikich Users
• Installing Citrix Workspaces for Mac
• Installing Citrix Workspaces for PC/Windows
• Adding Swizznet Applications to your Desktop (Windows 8)

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First Time Setup for Cloud Workspaces

• Onboarding Checklist
• RD Client for Android
• Cloud Workspace - Minimum System Requirements for RDP
• Remote App RDP Requirements
• Admin User Password Reset
• Logging in the First Time

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Self-Service Support & Marketplace

• Alert - Unable to launch applications at this time
• Update Billing
• How to Register in the Self-Service Marketplace
• Adding / Removing Cloud WorkSpace Users
• Adding Services to Your Account in the Marketplace
• Can't Access Marketplace in FireFox or Chrome

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Citrix Receivers

• Enabling the Auto-Update for the Citrix Client
• Client Downloads
• Instalación Del Citrix Receiver
• Citrix Receiver
• Legacy Receivers
• Windows 8

Swizznet Policies, Office Hours, etc

• Multi-Factor Authentication Required for PCI Compliance
• A Quick Guide to Using Swizznet Support - QuickBooks
• Password Policy
• Technical Support Hours and Availability