Swizznet Knowledge Base

Albertson & Jones

• VPN setup / Map Network Drive

DreamMaker

• Create a QuickBooks Backup
• DreamMaker - QB File Maintenance

Announcements

• Removing a windows update
• Alert - Mac 10.10 & 10.11 End of Life on November 15, 2019
• Alert - QuickBooks 2023 Now Available | QuickBooks 2020 to be Removed May 31, 2023
• Citrix DPI Issue - No Option To Change It
• 2022 QuickBooks Features and Enhancements
• CrowdStrike Roll-Out

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Solutions

• Using Teamviewer on a Mac running macOS 10.14 or higher
• Upgrading your QuickBooks Company File
• Alert: Citrix Update
• Rebuild your company file
• Converting to Swizznet from QuickBooks Online
• Alert - QuickBooks Payroll Service Update Error

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Sage

• Sage - Unable to send email via Outlook
• Sage 300 ERP Best Practices in Cloud Workspace
• Sage 100 ERP Best Practices in Cloud Workspace
• Sage 300 CRE Best Practices in Cloud Workspace (Data Drive)
• Sage 100 Contractor Best Practices in Cloud Workspace (Data Drive)
• Connecting Liberty Reports to Sage v20 (SQL)

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Sage Backup Strategies

• Sage 300 CRE 18.X w/ SQL Replicator and 17.X w/ SQL Replicator
• Sage 300 CRE 16.X
• Sage 100 Contractor 20.x
• Sage 100 Contractor 19.x
• Sage Estimating
• Sage 300 ERP

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Cloud Workspace & Private Cloud

• Alert - Your computer cannot connect to the remote server error
• Map Personal OneDrive to a Network Drive
• Cloud Workspace Create a Network Shared folder
• Installing/Upgrading Your Cloud Workspace Client on PC
• Moving Files via the Cloud Drive in the HTML5 Portal
• Sign Out of your Session When on a Full Desktop (Don't "X" out or disconnect)

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Tips & Tricks

• Citrix - Desktop Shortcut Features
• Using Adobe DC inside of Swizznet
• Slack - White Screen
• Blue Screen Fix caused by Windows Update KB5000802
• Schedule A Swizznet Support Call
• QuickBooks File Size Limitations

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Office 365

• Accessing OneDrive and Other Cloud Storage Services From Swizznet-Windows 10+
• Find the URL for Your Office 365 OWA Access
• Outlook Retention Policy
• Activating Office 365 applications
• Set up Office 365 file storage and sharing
• Install Office applications

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Swizz Sync - File Sync & Sharing Service

• Sharing a SwizzSync Folder
• SwizzSync Error - Failed to Write File to the Cache Folder...
• Norton Anti-Virus Settings for SwizzSync Users
• SwizzSync Failed to Connect Bad SSL Certificate
• Error Installing SwizzSync Client - Already Installed Error
• Swizz Sync Multi Drive Fix

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